Chalet Host

London, England, United Kingdom | Contract



  • Being a warm and friendly host to the guests and dealing with any guest issues that may arise
  • The day to day running of the chalet
  • Complying with all procedures & standards as set out in the staff manuals
  • Supporting and liaising regularly with your manager


Key Specific Duties

  • Care for guests each week with a warm and friendly manner, assisting with all their requirements and resolving any issues that may arise. Your Resort Manager is available to support you with any major guest issues that may arise.
  • Provide resort information and ski area information, and assist with any queries that arise.
  • Prepare and serve breakfast, and three course evening meal six days a week as per Ski Beat menu plan, and dine with guests. Also cook an equally delicious high tea for children when required.
  • Provide freshly baked cakes for afternoon tea seven days a week.
  • Keep all areas of the chalet clean at all times; including a daily clean of bedrooms, a weekly transfer day clean and regular in-depth cleaning.
  • Day to day chalet management, including budgeting, managing linen supplies, food and wine ordering, keeping pathway clear of ice and snow and basic maintenance
  • Being a conscientious member of the resort team, assisting other team members as required

*Please note that this overview is purely intended to give you an idea of what your work involves and is not intended to be a precise breakdown of your duties.


About You

We are looking for enthusiastic individuals with the following skills:

  • A friendly and helpful manner, and a willingness to go that extra mile.
  • A desire to put guests' needs first and ensure they have a fantastic holiday.
  • An ability to demonstrate menu planning.
  • A flair and a passion for cooking.
  • The capacity to work well under pressure.
  • Patience and a sense of humour.
  • A love of skiing or snowboarding and all things Alpine, or at least a strong desire to learn.
  • An ability to work on own initiative and be a good team player.
  • A neat and well-groomed appearance at all times.
  • An eye for detail.
  • First rate timekeeping.
  • An ability to work to a budget.
  • Flexibility.
  • A practical and hands on approach.
  • Enthusiasm and dedication.
  • Your own laptop.
  • An EU passport and a permanent UK National Insurance Number / Irish PPS Number.


  • A cooking diploma or ability to cook appetising meals for between 6 and 18 people.
  • Previous experience within the hospitality industry would be preferable.


Applying as a couple/friends:

  • If you are applying as a couple, then evidence of having worked as a team with your partner will be required.

  • An application form is required from both candidates, please do not submit a joint application.

Single hosts:

  • We have no positions available for single hosts who cannot cook.